We have a 5-day replacement policy, which means you have 5 days after receiving your item to request a replacement.

To be eligible for a replacement, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

We accept COD with no minimums or extra fees.

Please ensure you enter your complete and correct address while placing your order.

If your address cannot be confirmed, then your order will be cancelled. So please co-operate with us during order verification.

Your order comes with Zero Delivery Charge.

Here is a timeline of what happens when you place your order:

Order verification: 1 Day

Processing Time: 1 Day

Shipping Time: 3-5 Days

We ship using our courier partners via Surface shipping.

So expect to receive your order within 4-5 days.

The quickest way to reach out to us is via Email

Email : hello@primeneed.shop